Request Refund.

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. However, we do not refund the shipping fee.

RETURN PROCESS

To return an item, please email customer service at Sales@buythcvapecartsonline.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging or say Xbox cartoon and include your proof of purchase, and mail your return to the following address: 22 Klinton Avenue Denver CO 80123 USA

NB, you will be responsible for all return shipping charges. We strongly recommend that you use a track and trace method to mail your return.

REFUNDS

After receiving your return purchase and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange.We will notify you by email when your return has been processed. However, for instant refund a refund processing fees of $25 is applicable.

EXCEPTIONS  

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.